Shipping Methods
Domestic Shipping in Malaysia
- Shipping Partner: Tocco Toscano Malaysia’s products are available for domestic shipping within Malaysia, facilitated by our trusted partner, Ninja Logistics Sdn. Bhd. 201401042483 (1118651-U)
- Tracking Your Order: Stay updated on your delivery status using Ninja Logistics’ tracking system.
- Shipping Fee: Enjoy FREE shipping within Malaysia for purchases of RM250 and above. For orders below RM200, a standard shipping fee of RM10 applies.
Delivery Timeframe
- West Malaysia: Expect your order within 2 – 5 working days from the purchase date.
- East Malaysia: Delivery takes approximately 5 – 10 working days post-purchase.
📌 Note: Please anticipate delays during festive seasons and promotional periods.
International Shipping
Singapore and Brunei:
- Shipping fees are calculated based on order weight and delivery location. Detailed fees will be provided at checkout.
Additional Information:
- For international orders, delivery times may vary depending on the destination country.
- Customers are responsible for any applicable import duties, taxes, or additional charges upon receiving their package.
💡 Subject to change as per the organizer’s discretion.
Order Confirmation
Upon successful order placement, customers will receive a confirmation email from
no-reply@toccotoscano.com.my
Address Changes & Redirects
- Orders cannot be redirected once dispatched. Please ensure the shipping address is accurate before finalizing your order.
- For corrections, reach out to us at info@toccotoscano.com.my or
- Whatsapp at +6019-255 6252
- We strive to accommodate changes wherever possible.
Self-Collect Policy
For the safety and convenience of our customers, self-collection is not available for online orders.
🚚 All purchases are delivered through Ninja Logistics Sdn. Bhd., our dedicated shipping partner.