Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at email@example.com.
All of our products are made of genuine or vegan leather. Our products range from bags to purses, wallets, card holders, pouches, belts, etc.
Please keep our products at room temperature during this tropical weather, not exposed to sunlight at all times
As proof of our official Singapore licensing, we got product tags for our products
At the moment, we only offer ready-made products without customization.
There are department stores, such as Parkson, Metrojaya, SOGO, and AEON. Please refer to "Find Store" on our website for the store listing.
Every month, we launch new arrivals in our online and offline stores.
Credit card payments are handled safely and securely by iPay88 Malaysia.
Shipping is only available locally
It will take 1-2 weeks (depending on the region in Malaysia like East or West)
The same as GDEX's shipping policy
Shipping from our warehouse is handled by GDEX
For more information, please visit Return & Refund Policy.
We will deliver the product within two weeks if the packaging and condition of the product meet our standards.